Simsbury 24/7 Plumbing is a plumbing service line for Simsbury and nearby towns. Calls go to licensed plumbers, you hear a clear price before work starts, and same-day appointments are offered when available.
We keep this page plain on purpose. There are no founder stories or job counts here, because what matters when a pipe is leaking is whether the person on the phone can send a licensed plumber and tell you the truth about the job.
What the service is, in plain terms
Think of us as a front door for plumbing help. You call the 24/7 line, a dispatcher listens to the problem and the address, and the job is matched to a licensed plumber who can do that kind of work. The office is at 883 Hopmeadow Street in Simsbury, on Route 10.
The business exists for homeowners and small businesses who need a straight answer fast. A basement floor drain that is gurgling at midnight and a dripping kitchen faucet on a Tuesday afternoon both belong on this line. We will tell you which one can wait until morning.
What we cover, and where our list stops
Our service list runs from drain cleaning, hydro jetting and sewer line cleaning, repair and inspection to water heater repair, replacement and installation. It also takes in tankless units, leak detection, burst pipe repair, water line repair, repiping, sump pumps, basement waterproofing, boiler repair, toilets, faucets, garbage disposals, general plumbing installation and commercial plumbing. The full list sits on the services page.
Anything outside that list, we say so. We do not respond to gas leaks. If you smell gas, leave the building and call Connecticut Natural Gas at 866-924-5325 or 911 first, because the gas company responds around the clock and a plumber is not the right first call.
Electrical faults, roofing, mold remediation and insurance adjusting are other trades. If a plumbing leak has damaged drywall or wiring, we fix the plumbing and point you to the right trade for the rest.
How dispatch works when you call
The process is simple and we explain it on every call.
Listen and locate
Dispatch takes your address, the symptom and any water or electrical risk, and gives you safe first steps right away.
Match the job
A drain, a tank and a sewer line need different tools and skills, so the call is matched to a plumber who does that kind of work.
Offer a slot
If a same-day appointment is open, you are offered it. If not, you hear that honestly and get the earliest option.
Price before work
The plumber explains the problem, the options and the price before any tool touches your system.
How to check any plumber's license in Connecticut
Connecticut law says nobody may perform or offer licensed plumbing work without the license, and the licensee must carry it and show it on request. You can confirm status yourself, and you should do this with every contractor, ours included.
- Go to the Department of Consumer Protection eLicense site at elicense.ct.gov and choose Lookup a License.
- Search by license type, name or business, and look for an ACTIVE or APPROVED status.
- Ask which license class the plumber holds and have the credential details written on the estimate. A P-1 is the unlimited plumbing contractor class, while limited classes cover narrower work such as water pumps or sprinklers.
- To ask about complaints against a license holder, call the DCP at 1-800-842-2649 with the credential number ready.
Pricing without surprises
We do not post prices on this site. A sewer camera inspection, a tank swap and a pipe repair behind a finished wall differ too much for any number we could print to be honest.
What we promise is a clear price before work starts, with the reason behind it. If the job turns out different once the pipe is open, the plumber stops and explains before adding anything. You can decline, and a fair plumber will not hold that against you.
Insurance is separate from us. A standard homeowner policy generally covers a burst pipe but excludes slow seepage and sewer backup unless you add coverage, so read your policy or ask your agent, and keep photos.
Where we work
Simsbury is home base, and that covers Simsbury Center, Weatogue, East Weatogue, West Simsbury, Tariffville and Terry's Plain. Beyond town lines we have pages for Avon, Granby, Canton, Bloomfield and Windsor, and we also take calls from East Granby and Farmington.
Drive times to those towns run from about 12 minutes to Avon and Granby to about 24 minutes to Windsor, all estimates in normal traffic. The service area page has the details, including ZIP codes. When you are unsure whether we reach you, call the 24/7 line and ask.
What we ask of you
A few small things make every visit faster and cheaper for you.
- Know where your main water shutoff is before you need it.
- Tell dispatch about water near outlets or the electrical panel straight away.
- Say whether your house is on public sewer or septic, and whether it uses a private well.
- Take photos of damage before cleanup, if it is safe to do so.
Frequently Asked Questions
Yes, Connecticut requires a plumbing license. Ask for the credential details and check them on the state eLicense lookup, which the Department of Consumer Protection describes as its primary source of verification.
No. Jobs vary too much for printed prices to be fair. You get a clear price before work starts, and you can compare it with another quote.
Same-day appointments are offered when available. We do not promise an arrival time on the phone, so the dispatcher will tell you honestly what is open.
No. A gas smell goes to Connecticut Natural Gas at 866-924-5325 or 911 first, from outside the building. Once the utility says it is safe, a plumber can look at related piping or appliances.
No. This is a phone business. The 24/7 line is answered by a person, and the email on the contact page is only for non-urgent questions.
Avon, Granby, Canton, Bloomfield and Windsor have their own pages. East Granby and Farmington are also served, so call if you live there.