Below are the plumbing services we handle in Simsbury and nearby towns, grouped by the kind of problem. Each card links to a page with symptoms, repair options and how a visit works.

If you are not sure which service fits, call the 24/7 line and describe what you see. Dispatch will point you to the right one, and you hear a clear price before work starts.

How to choose the right service

Start with where the water is and what it is doing. A slow sink or tub usually calls for drain cleaning, while several fixtures backing up together points to the main line and sewer line cleaning. If cleaning does not hold, a camera trip through a sewer inspection shows what is really wrong.

No hot water or a puddle under the tank sends you toward water heater repair or replacement. Tanks often last 10 to 15 years, according to the US Department of Energy, so an older tank that fails again is usually a replacement question.

A water bill that jumped, a meter that moves with everything off, or a damp wall with no source calls for leak detection. Frozen or split pipes need burst pipe repair straight away.

Not sure which service you need?

Describe what you see and hear on the phone. We will point you to the right fix and give a clear price before work starts.

☎ Call Now

Which problems count as emergencies

Some jobs can wait for a morning appointment and some cannot. Here is how we sort them.

Call now

Burst or frozen pipes, sewage backing up, a flooding water heater, and any water near the electrical panel or outlets. The 24/7 line takes these at any hour.

Call today

A water heater with no hot water, a toilet that will not stop running, or a sump pump that has stopped before a storm. Same-day appointments are offered when available.

Plan ahead

A slow drip, a new fixture, a planned plumbing installation or a repipe. These can be scheduled at a convenient time.

Call the gas company first

A gas smell goes to Connecticut Natural Gas at 866-924-5325 or 911 before any plumber.

Services for Simsbury basements and storms

Heavy rain tests Simsbury basements. Small drainage systems were overwhelmed in summer 2021, and Lucy Brook overtopped East Weatogue Street. If your basement seeps, ask about a sump pump and, for chronic moisture, interior waterproofing.

Commercial properties along Hopmeadow Street can call for after-hours help through commercial plumbing, and homes with failing boilers can book boiler repair before the cold hits.

What every visit includes

Whichever service you pick, the visit follows the same shape. A licensed plumber finds the cause, explains the options in plain words and gives a clear price before work starts. Nothing is cut, drained or replaced until you agree.

If the fix needs a permit or a different trade, we say so. Ask the Simsbury building department about permit questions for your address, and expect us to tell you honestly when a utility, such as your water company or the sewer authority, owns the problem instead.